Academic Policies and Resources
Academic Advising: If you need guidance related to course options and planning, academic challenges and appeals, registration and scheduling, or locating additional academic resources. Contact Academic Advising by phone at 919-966-5116 or by email at firstname.lastname@example.org.
Accessibility Resources and Services (ARS): If you have a disability or medical condition and need an accommodation for relate to academics, residences, dining, and co and extra-curricular campus activities. Contact ARS by phone at 919-962-8300 or by email at email@example.com.
University Registrar: If you need support with registering for courses, changes in registration, accessing academic records, grading, or withdrawing. Contact the University Registrar by phone at 919-962-3954 or by email at firstname.lastname@example.org.
Withdrawing from the University: If you as an enrolled student decide to leave the University after the beginning of the term, you must notify the University.
ConnectCarolina and Technology Issues
ITS: If you are experiencing challenges related to accessing ConnectCarolina or Sakai, accessing stable and reliable internet access, using Zoom, or other technological issues. Contact ITS by phone at 919-926-HELP or by submitting a request through the service portal.
Financial Resources and Support
COVID-19 Financial Assistance: If you need financial assistance as a result of COVID-19 you should contact the Office of Scholarship and Student Aid by phone at 919-962-8396 or by email at email@example.com.
Health and Wellness
Campus Health: If you need non-urgent or routine medical care, COVID-19 diagnostic testing, or information on quarantine and isolation. Contact Campus Health by phone at 919-966-2281 or by email firstname.lastname@example.org. The best way to make an appointment at Campus Health is through the Healthy Heels Portal.
Counseling and Psychological Services (CAPS): If you need mental health support, such as counseling, or information on self-help. For emergencies, CAPS is available 24/7 at 919-966-3658. For general questions or information contact CAPS by email at email@example.com. To make an appointment call at 919-966-3658.
SAFE at UNC: If you experience sexual assault, harassment or interpersonal violence, or if you are looking for resources and information about discrimination, harassment, sexual violence, interpersonal violence, or stalking.
Housing and DIning
Transportation and Parking
Student Parking Information: If you have questions about available parking, permits, or permit cancellation.
Transportation Updates: If you are looking for information on public transportation, the commuter alternative program or COVID-19 adjustments.
Tuition, Fees and Billing
University Cashier: If you have questions or need support related to tuition and fees payments, your student account, or other billing questions. Contact the University Cashier by email at firstname.lastname@example.org.