Additional Resources

Below is a list of additional resources that may be helpful to you in navigating the Fall 2020 semester. If you need further support for your unique situation, please submit a request via the Ask a Question form.

Academic Policies and Resources

Academic Advising: If you need guidance related to course options and planning, academic challenges and appeals, registration and scheduling, or locating additional academic resources. Contact Academic Advising by phone at 919-966-5116 or by email at

Accessibility Resources and Services (ARS): If you have a disability or medical condition and need an accommodation for relate to academics, residences, dining, and co and extra-curricular campus activities. Contact ARS by phone at 919-962-8300 or by email at

University Registrar: If you need support with registering for courses, changes in registration, accessing academic records, grading, or withdrawing. Contact the University Registrar by phone at 919-962-3954 or by email at

Withdrawing from the University: If you as an enrolled student decide to leave the University after the beginning of the term, you must notify the University.

ConnectCarolina and Technology Issues

ITS: If you are experiencing challenges related to accessing ConnectCarolina or Sakai, accessing stable and reliable internet access, using Zoom, or other technological issues. Contact ITS by phone at 919-926-HELP or by submitting a request through the service portal.


Financial Resources and Support

COVID-19 Financial Assistance: If you need financial assistance as a result of COVID-19 you should contact the Office of Scholarship and Student Aid by phone at 919-962-8396 or by email at

Health and Wellness

Campus Health: If you need non-urgent or routine medical care, COVID-19 diagnostic testing, or information on quarantine and isolation. Contact Campus Health by phone at 919-966-2281 or by email The best way to make an appointment at Campus Health is through the Healthy Heels Portal.

Counseling and Psychological Services (CAPS): If you need mental health support, such as counseling, or information on self-help. For emergencies, CAPS is available 24/7 at 919-966-3658. For general questions or information contact CAPS by email at To make an appointment call at 919-966-3658.

SAFE at UNC: If you experience sexual assault, harassment or interpersonal violence, or if you are looking for resources and information about discrimination, harassment, sexual violence, interpersonal violence, or stalking.

Housing and DIning

Carolina Housing: If you have questions about your on-campus living situation or contract. Contact Carolina Housing by phone at 919-962-5401 or by email at

Carolina Dining Services: If you have questions meal plans and dining options. Contact Carolina Dining Services by phone at 1-800-862-6325 or by completing a question form.

Transportation and Parking

Student Parking Information: If you have questions about available parking, permits, or permit cancellation.

Transportation Updates: If you are looking for information on public transportation, the commuter alternative program or COVID-19 adjustments.

Tuition, Fees and Billing

University Cashier: If you have questions or need support related to tuition and fees payments, your student account, or other billing questions. Contact the University Cashier by email at